Adheera Collections, the owner and operator of Tanubha.com, values your privacy and is committed to protecting the personal information you share with us. We appreciate the trust you place in us when you shop on our online store for women in India.
This page describes the Privacy Policy of Tanubha.com (‘Website’). By using this Website, you accept and agree to the practices described in this Privacy Policy. By use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions.
While you use our Website, we may collect and store personal information that you voluntarily provide. We use this information to create a safe, efficient, and customised shopping experience for you. The personal information we collect is limited to what is necessary to operate the Website, process your orders, and deliver products such as unstitched suits, sarees, fashion jewellery, nightwear, bedroom wear, and accessories to your doorstep.
In general, you can browse the Website without revealing any personal information about yourself. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.
For certain features to work, we may automatically track certain anonymous information about your behaviour on our Website. This information may include the URL you arrived from (whether on our Website or not), which URL you visit next, your browser information, and your IP address. This data is compiled and analysed on an aggregated basis for internal research on our users’ demographics, interests, and behaviour to better understand, protect, and serve our users.
We use data collection technologies such as cookies on certain pages of the Website to help analyse web page flow and measure promotional effectiveness. Cookies are small files placed on your device that help us provide our services when you use our Website. We offer certain features that are only available through the use of cookies.
Although we try to minimise third-party integrations except payment gateways to process payments for your orders, you may occasionally encounter cookies or similar devices on certain pages of the Website that are placed by third-party services. We do not control the use of cookies by third parties.
If you place an order with us, additional information such as your billing address and shipping address is stored on our Website. Payment details including credit/debit card numbers, expiration dates, and other payment instrument details are collected and processed by our secure payment gateway service provider and are not stored directly on our servers.
If you choose to post messages on our message boards, chat rooms, or other message areas, or leave feedback, we will collect that information. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
In our efforts to continually improve our product and service offerings across categories like ladies suit materials, sarees, fashion jewellery, nightwear, bedroom wear, and accessories, we collect and analyse demographic and profile data about our users’ activity on our Website.
We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We may share personal information with our shipping and logistics partners to enable them to deliver your ordered items. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders or other legal process. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public.
We and our affiliates will share or provide some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by, that business entity, or in the case of re-organisation, amalgamation, or restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information.
Our Website may contain links to other websites that are not owned or operated by us. These third-party websites may collect personally identifiable information about you based on their own privacy policies and terms of use. Tanubha.com is not responsible for the privacy practices or the content of those linked websites. We encourage you to review the privacy policies of any external websites you visit.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorised access.
Although we send minimal communications for marketing and promotions, we provide you with the opportunity to opt out of receiving non-essential promotional and marketing-related communications from us at any time.
By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as described above.
If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Should you have any concerns, grievances, or issues with the use of the Website, the products sold, any related services, or this Privacy Policy, you can write to us at cs@tanubha.com with a thorough description, and we will try to resolve the issue for you.
