Privacy Policy

Information we collect

Information you provide. While you use our Website, we collect and store personal information you voluntarily provide, limited to what is necessary to operate the Website, process your orders, and deliver products. In general you can browse without revealing personal information; where possible we indicate which fields are required and which are optional.

Automatic information. For certain features to work, we may track anonymous information about your behaviour — the URL you arrived from, the URL you visit next, your browser information, and your IP address. This is analysed on an aggregated basis for internal research to better understand, protect, and serve our users.

Cookies. We use cookies on certain pages to help analyse page flow and measure promotional effectiveness. Some features are only available through cookies. We try to minimise third-party integrations except payment gateways, but you may occasionally encounter third-party cookies, whose use we do not control.

Order and payment information. When you place an order, your billing and shipping address are stored. Payment details such as card numbers are collected and processed by our secure payment gateway provider and are not stored directly on our servers.

How we use your information

We collect and analyse demographic and profile data about user activity to continually improve our product and service offerings. We use your IP address to help diagnose server problems, administer the Website, and gather broad demographic information.

Sharing of personal information

We may share personal information with our shipping and logistics partners so they can deliver your items. We may disclose personal information if required by law, or in good faith to respond to legal process, enforce our Terms and Conditions or this Policy, respond to claims, or protect the rights, property, or safety of our users or the public. In the event of a merger, acquisition, or restructuring, the other business entity will be required to follow this Privacy Policy.

Links to other sites

Our Website may contain links to other websites we do not own or operate. These third-party sites collect information based on their own policies, and Tanubha.com is not responsible for their privacy practices or content. We encourage you to review their policies.

Security measures

We have stringent security measures in place to protect against loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server, and we adhere to strict security guidelines once your information is in our possession.

Marketing communications and opt-out

Although we send minimal marketing and promotional communications, we provide you the opportunity to opt out of non-essential promotional messages at any time.

Your consent and changes

By using the Website and/or providing your information, you consent to the collection and use described here. If we change our Privacy Policy, we will post the changes on this page so you are always aware of what we collect and how we use it.

Grievances

Should you have any concerns or grievances about the Website, the products sold, related services, or this Privacy Policy, write to us at cs@tanubha.com with a thorough description and we will try to resolve it.