Returns and Cancellations:
In the unlikely event that any product you purchased is damaged or incorrect (not what you ordered), you may return it.
To be eligible for a refund, the product must be returned to the seller in a resalable and unused condition.
The item must be returned along with any accessories or free gifts, within 7 days from the day it was delivered.
The return will not be accepted if the returned product is:
- Used or not in the same condition and packaging as you received it.
- Product has been used.
- Products that have been tampered with.
- Products with missing labels or accessories.
Important Notes:
- If you received damaged or incorrect item, then we may request you to share pictures or a video with the order number.
The link to upload pictures and video will be provided to you by us.
- If you received a damaged item, please inform us as soon as possible, but no later than 2 days after delivery.
- Please make sure that all returned items are packed securely to prevent any loss or damage during transit.
Refund Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If refund is approved, then your refund will be processed within 5 working days, and the credit will automatically be applied to your original method of payment.
Late or missing refunds (if applicable) :
- If you haven't received a refund yet, first check your bank/card/wallet account again.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you've done all of this and you still have not received your refund yet, please contact us at sales@zamindia.com
Cancellation Policy
- You can cancel an order before it is handed over to the courier partner. In this case, if it is a prepaid order then the refund will be process within 5 working days.
- Once the order is shipped, the above return policy will be applicable.
Contact Details
If you have any questions regarding the return, refund or cancellation policies, please Contact Us.
